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Privacy Policy

1. Introduction

At All in One Season, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website www.allinoneseason.co.uk, make purchases, or interact with our services.

By using our website, you consent to the practices outlined in this Privacy Policy.

 

2. Information We Collect

We may collect the following personal information:

  • Contact Information – Name, email address, phone number, and postal address.

  • Payment Details – Billing information (processed securely via third-party payment providers).

  • Order History – Purchase records, including past floral arrangements or homeware purchases.

  • Website Usage Data – Information on how you use our website, including browsing activity (collected via cookies).

 

3. How We Use Your Data

We process personal data for the following purposes:

  • Order Fulfilment – Processing payments, deliveries, and customer inquiries.

  • Communications – Sending order confirmations, responding to requests, and providing customer support.

  • Marketing – With your consent, we may send promotional emails and offers.

  • Website Improvements – Analysing customer behaviour to enhance user experience.

We do not sell or share your personal data with third parties for marketing purposes.

 

4. Legal Basis for Processing Data

Under UK GDPR, we process your data under the following legal bases:

  • Contractual Obligation – To fulfil purchases and provide services.

  • Legitimate Interests – Improving our website and service offerings.

  • Consent – For marketing communications (you can withdraw consent at any time).

 

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or loss. Payment details are securely processed via third-party providers.

 

6. Data Retention

We retain your personal data only as long as necessary to fulfil transactions, comply with legal obligations, and provide customer support. Unnecessary data is securely deleted.

 

7. Your Rights Under UK GDPR

As a user, you have the right to:

  • Access – Request a copy of the personal data we hold about you.

  • Correction – Request updates to inaccurate or incomplete data.

  • Deletion – Ask for your data to be erased (subject to legal requirements).

  • Restriction – Limit the processing of your data in certain circumstances.

  • Withdrawal of Consent – Opt out of marketing communications at any time.

 

8. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. You can manage cookie settings via your web browser.

 

9. Third-Party Services

We may use trusted third-party providers (e.g., payment processors, delivery couriers) that comply with UK data protection laws. We are not responsible for their privacy practices.

 

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect regulatory or business changes. Please check our website regularly for updates.

 

11. Contact Information

For privacy-related inquiries, you can contact us at Email: info@allinoneseason.co.uk

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